Platform – Dialogi AI

Interactions with companies and services have evolved, stay ahead with Dialogi!

Automation Features

Transform audio and images into accessible connections

With Dialogi’s Empat.ia, transcribing words and images goes beyond technology—it creates understanding that makes customer service more inclusive and human.

Translate more than just languages

Dialogi’s Empat.ia breaks down language barriers with instant translations, building bridges that connect people regardless of language.

Bring people closer together

Video calls with Empat.ia turn digital interactions into warm, close-knit experiences while maintaining the convenience of digital customer service.

Our AI is designed to with the natural flow of human service,

creating real connections with every customer.

Multi-Agents
Sentiment Analysis
Machine Learning

Multiply efficiency without losing the human touch

Empat.ia allows you to manage multiple interactions simultaneously, ensuring attentive and caring service with specialized virtual agents for each type of support.

Understand beyond words, capture emotions

Sentiment Analysis with Empat.ia enables Dialogi to interpret emotions, adjusting customer interactions to create more meaningful and human-centered experiences.

Continuously learn to serve better

Empat.ia evolves with every interaction, using the power of continuous learning to understand behaviors, anticipate needs, and deliver increasingly personalized and human-like interactions.

Dialogi leverages advanced AI to provide more empathetic and seamless interactions, enhancing customer service experiences.

65% of business leaders believe AI and bots are becoming increasingly natural and human-like.

Source: Zendesk CX Trends 2023

In finance, trust and efficiency are strategic. Fast, secure, and personalized service strengthens credibility, builds customer loyalty, and drives results in a competitive market.

Advanced Security
Voice biometrics validate identity quickly and securely, enhancing the user experience.
Personalized Service
Dialogi offers financial solutions tailored to customer needs, with a human touch.
Sentiment Analysis
Dialogi uses sentiment analysis to detect emotions and adjust responses, improving customer interactions.

In healthcare, accessible and humanized service is essential to building trust.

Efficient solutions strengthen the bond with patients, promoting care and support in every interaction.

24/7 Support
Dialogi provides continuous AI-powered support for triage, scheduling, and patient guidance.
Accessibility and Translation
Real-time translation ensures service in multiple languages.
Medical Data Management
Integration with medical records enables personalized and secure advice.

In retail, fast and personalized experiences boost sales and enhance customer loyalty.

Meeting customer needs in a connected way differentiates brands in a competitive and dynamic market.

Omnichannel Support
Dialogi integrates multiple service channels, delivering a seamless and personalized experience.
Abandoned Cart Recovery
Dialogi uses machine learning to re-engage customers and complete purchases.
Sentiment Analysis
Sentiment analysis enables real-time communication adjustments, optimizing marketing and sales campaigns.